TERMS AND CONDITIONS

It is important to us that your party at The Farmyard Nursery runs smoothly and is a happy and successful event. In keeping with our philosophy of providing a quality venue with professional services we have designed these Terms and Conditions to fulfil this expectation.

TENTATIVE BOOKINGS

We understand the decision process in selecting a venue for your party so we are happy to hold a tentative booking for a maximum of two (2) days without obligation. However, if you do not confirm your intention to book a party within this timeframe, we reserve the right to release the space without notice—unless an alternative arrangement has been confirmed in writing.

CONFIRMATION OF BOOKING

Due to the demand for bookings at The Farmyard Nursery a deposit of $175.00 is required to fully confirm this booking. A party booking is not formally confirmed until the required deposit of $175.00 has been paid and received by us.

CANCELLATION OF BOOKING

Should circumstances require you to cancel a confirmed booking your deposit will be refunded if more than twenty-one (21) days’ notice is provided. If the cancellation notice is made less than fourteen (14) days from the date of the booking, the deposit of $175.00 will be withheld unless the space is resold. When a cancellation occurs with notice of five (5) days or less, the whole deposit will be retained in lieu of costs incurred. All cancellations must be advised in writing.

NUMBER OF GUESTS

We request you advise us of the final number of children and adults you expect to attend the party, five (5) days before the date of your party. Please Note that we charge for all children, including siblings of the birthday child and other children and adults who remain at the party. Should there be any additional guests on the day, they are to be paid for by cash or cheque on the day.

PRICES

There is a minimum fee of $400.00 for a two-hour party package for up to ten (10) children and ten (10) adults. An additional fee of $15.00 for each additional child and $5.00 for each additional adult will be charged. There is no charge for children under the age of twelve months.

PAYMENT

All accounts are to be paid in full five (5) five days before your party date. Please Note - we charge for all children and adults who remain at the party. Should there be any additional guests, they are to be paid for by cash or cheque on the day. We accept payment by Electronic Funds Transfer (EFT), Cash or Money Order, Bank Cheque or Personal Cheque. We do not accept credit cards.

EXTENDED TIME

Extended time for a party is only available for an afternoon party session and by negation. Any extension to time will incur an additional fee.

OVERTIME

Parties that exceed the two-hour time frame by more than 15 minutes will incur an additional fee of $50 for every 15 minutes thereafter.

PERSONAL ITEMS

We cannot take responsibility for damage to, or loss of your own items before, during and after a party.

PHOTOGRAPHY

Photography, sound and/or video recording is permitted in all areas of The Farmyard Nursery.

FOOTWEAR

Parents of children attending a Farmyard Party should be advised that closed in shoes must be worn to the Farmyard Nursery. Any person not wearing suitable shoes may be denied access to the patting pens and paddocks. Please note that this in an OH&S requirement.

APPROPRIATE BEHAVIOUR

Participation by children in activities at The Farmyard Nursery is subject to appropriate levels of behaviour at all times. It is the responsibility of parents to ensure children do not wander out of the designated areas of the barn and that the children respond appropriately to instructions given by the staff.

SEASONAL CONSIDERATIONS

Activities and animals will vary due to the season.

RESPONSIBILITY

Should we be unable to provide the facilities booked due to circumstances beyond our control, no further claim other than entitlement to a full refund of any monies paid may be made. Should this occur we would endeavour to provide you with reasonable notice.

ALCOHOL AND SMOKING

Alcohol is not permitted at The Farmyard Nursery. The Farmyard Nursery is a Smoke Free Environment. Smoking is not permitted in the Barn.

CLEANING

General and normal cleaning is included in the cost. However it is the responsibility of the host/s to ensure the Farm Kitchen and outdoor areas are left clean and tidy. An additional charge may be incurred in instances where an event has created cleaning requirements considered to be over and above normal cleaning.

USE OF BBQ

A BBQ is available for use and should be cleaned after use.

USE OF FARMYARD CROCKERY AND CUTTLERY

A selection of plastic plates, bowls, cups and cutlery is available for you to use, on the condition that these items be washed after use. Otherwise you are welcome to bring your own paper plates etc. We look forward to welcoming you to The Farmyard Nursery.